If only we see...

If only we could use a Sales Blog shared with the entire company where customer interactions are noted. Contributing to it can be as easy as sending or forwarding an email. When we engage our agile planning process, sometimes directly with customers, we can draw upon these interactions and insights with ease. We could also take the agile methodology to task, iterating in small monthly cycles with continous requirements gathering, planning, testing and analysis. And our customers would love it too.